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CRTC Course Withdrawal Policy

Registration:
You may register for a program in person, by mail, or via our website. To register via our website, go to the registration page (link) and follow the instructions there. To register by mail, simply complete the registration form (if available) and mail it along with your registration fee and/or non-refundable deposit (which will be applied towards the full payment). If a registration form is not available submit your name, address, phone number and email address along with your registration fee and the name and date of the program. You may email, phone or fax a tentative registration, but your registration will not be confirmed until your payment is received. Full payment is required by the published registration deadline which is generally two weeks prior to the program date.

Cancellation:
Due to insufficient enrollment, programs may be canceled. In the event of a cancellation, participants will be notified by phone or email two weeks before a multi-day program, one week before a one-day program. All fees already paid for the program will be refunded. If a last minute emergency requires cancellation of a program, the center will make every effort to notify participants immediately upon learning of the cancellation.

Withdrawal from an Event:
Each program requires a deposit of $25 or the full registration fee (if it is $25 or less). The deposit is nonrefundable. A full refund minus the deposit is permitted up to two weeks prior to the program date. After that, refunds are made according to the following schedule:

After registration deadline and completion of one session
80% of your payment minus the deposit

After two sessions
60% of your payment minus the deposit

Three sessions and over no refund

There is no refund of audit fees past the registration deadline.

 
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160 Central Avenue Albany, NY 12206-2901
Ph: (518) 462-2470 Fax: (518) 462-2453
info@capitalrtc.org